STUDIO INFORMATION
COVID-19: WHAT WE'RE DOING
Mandatory Screening:
Prior to entering our facility all individuals, (clients, teachers and spectators) must fill out our digital screening questionnaire/contact tracing form. This must be done prior to your arrival.
Proof Of Vaccination:
Dancers ages 12+ must provide proof of vaccination of 2 valid doses of a COVID-19 approved vaccine (provide proof of 14 days or more since the final dose has been administered.
Class Scheduling:
Shortened class time to allow extra time for cleaning and disinfecting between each class.
Touchless Check-In:
All classes must be purchased and paid for in advance via our website, the Mindbody App or by calling the studio. No walk-ins will be accepted at this time.
Sanitizing Stations:
Hand sanitization stations have been placed throughout the studio for client use.
Mandatory Mask Policy:
Face coverings are required in all areas on the studio and are to remain on at all time.
Pre-Booking Only:
Reserve your classes in advance on our classes page as walk-ins are suspended at this time.
Registration Deadline:
Online registration closes 2 hours before each class. Missed the registration cut off? Call us at 519-551-2355 to see if we have any spots available.
Class Cancellation:
Please contact the studio at 519-551-2355 no later than 2 hours before your schedule class in order to receive a class credit. No shows and last minute cancelations will still be charged.
Physical Dist-Dancing:
Please remember to keep 6 feet from others at all times. Stickers have been placed on the floor throughout the studio to help you keep your distance and give you your own dance space in studio.
COVID-19 REFUND POLICY
In the event of a government mandated shutdown/lockdown or change of COVID-19 restrictions and Industry Dance Co. is forced to close, ALL courses, classes and/or programs will resume virtually online via Mindbody Live. NO refunds/account credits will be issued under any circumstance. Due to the uncertainty of COVID-19 and the constant change of restrictions, our classes have been set up for both in-studio and virtual learning. Should Industry Dance Co. have to temporarily close or adapt to new COVID-19 measures that would cause clients to not be able to attend class in person, all enrolled/pre-booked sessions including, but not limited to, children’s dance classes, special needs dance programs and fitness programs will be moved to our virtual class and will resume as scheduled via live stream.
Due to the COVID-19 restrictions, spots for in person classes are extremely limited. Industry Dance Co. offers all in person classes on a first come, first served basis, capping off all classes to a select number of clients and closing registrations once spots have been filled. Due to the capacity limits and the shutdown of the registration, once an individual is registered for an in person class, clients are unable to drop out with a refund.
Should individuals have a private booking scheduled, (private lesson, studio rental, private group, bubble session, etc.) and Industry Dance Co. is forced to close, an Industry Dance Co. team member will be in touch with your next steps. Depending on current restrictions, certain bookings can continue as scheduled. With this being said, bookings will have to be approved by the local health unit before proceeding. In the event Industry Dance Co. is unable to host your private booking due to COVID-19 restrictions and/or temporary closure, an account credit will be issued on the individual’s account for future use.
Should Industry Dance Co. have to temporarily close due to government mandated order, all packages and/or memberships will be temporarily frozen. All packages and/or memberships will be reactivated and available for use again upon Industry Dance Co.’s reopening day. Packages and/or memberships will NOT be extended for any circumstances. Should individuals choose to use their packages and/or memberships for virtual classes, we kindly ask that you contact Industry Dance Co.